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Privacy policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
To make this notice easy to find, we make it available on every page.
If you do not understand it, or agree with it, please let us know.

A shorter explanation of this site's concern for security can be found on the about security page.


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Our Commitment To Privacy

STAVANGER TRAVEL AS wants to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices and to demonstrate this commitment to our users' privacy, it has agreed to disclose its information practices, which are based on examples from leading organisations in the field of online privacy, like TRUSTe and BBB
This privacy statement covers the site www.stavangertravel.com

The Information We Collect:

Stavanger Travel AS of Stavanger Norway is the sole owner of the information collected on www.stavangertravel.com. Stavanger Travel collects information from our users at several different points on our Web site.

Accommodation booking:

We request information from the user on our booking forms. A user must provide contact information (like name and email) and financial information (such as credit card number, expiration date). This information is used for confirming bookings, and also to allow us to inform you of confirmation or any problems with the booking. We delete the financial information once the hotel (or other accommodation provider) confirms that they have received it.
We may also request optional demographic information regarding nationality and travel habits, used to help us understand our user base and improve our service.

Feedback Forms:

We request users name and email address, to be able to respond to comments or information requests. This information is optional.

Skibus and other trips booking:

We request the users name, email address and/or mobile phone number

The Way We Use Information:

We use the information you provide about yourself when making a booking only to complete that booking. We do not share this information with outside parties except to the extent necessary to complete that booking.
We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties. If we believe that you may be genuinely interested then we may send you our monthly newsletter - and you may unsubscribe from this if you wish.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Delete Your Information

If you wish to cancel a booking, please follow the information given in the confirmation email sent to you at the time of the booking, so that you can view your booking details and optionally cancel.
If you have lost your booking email and information, please contact us giving your name, email address, and as much other information as possible, including when you made the booking, and where / when the booking was for. For obvious reasons, we will be unable to take any action unless you are able to verify your identity.
If you are concerned that we may be holding personal information about you, please contact us stating why you think this may be the case, and include as much information as necessary to be able to identify you and allow us to verify that you are that person.
We will of course delete any personal information about you on request - although this might also require that we cancel any outstanding bookings you have made.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at privacy@stavangertravel.com or use our feedback form

(version 3.0 June 2007)

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